Privacy Policy

Effective Date: 15 Nov 2024

Introduction

Aspirelink Ltd ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

Who We Are

Aspirelink Ltd is a UK-based travel agency providing travel and tourism services. Our registered office is located at Chelsea Barracks, London, SW1W 8BQ, and our company registration number is 16083438.

Information We Collect

We collect and process the following types of personal information:

1. Personal Identification Information: Name, address, email address, phone number, and date of birth.
2. Payment Information: Credit/debit card details or bank account information for booking purposes.
3. Travel Details: Passport information, travel preferences, destination details, and other travel-related data.
4. Communications: Any correspondence via email, phone, or other means.
5. Website Data: IP address, browser type, and browsing behaviour collected through cookies and similar technologies.

How We Use Your Information

We use your personal information for the following purposes:

1. Service Delivery: To process and manage your bookings, reservations, and other travel-related services.
2. Communication: To contact you regarding your bookings, respond to inquiries, and send travel updates.
3. Marketing: To provide you with promotional offers, newsletters, and updates, if you have opted in to receive them.
4. Legal Compliance: To comply with legal and regulatory requirements.
5. Improvement of Services: To analyze and improve our website, services, and customer experience.

Legal Basis for Processing

We process your personal information under the following legal bases:

1. Performance of a Contract: To fulfill our obligations in providing travel services.
2. Consent: Where you have provided explicit consent for marketing communications or other specific purposes.
3. Legal Obligation: To comply with applicable laws and regulations.
4. Legitimate Interests: To improve our services and ensure the security of our operations.

Sharing Your Information

We may share your information with:

1. Service Providers: Airlines, hotels, tour operators, and other travel-related partners to facilitate your bookings.
2. Third-Party Vendors: IT service providers, payment processors, and marketing agencies supporting our business operations.
3. Regulatory Authorities: As required to comply with legal obligations.

We do not sell your personal information to third parties.

International Data Transfers

As a travel agency, your information may be shared with partners and service providers outside the UK and EEA. We ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Typically, we keep booking records for [Insert Retention Period] years.

Your Rights

Under UK data protection laws, you have the following rights:

1. Access: Request access to your personal information.
2. Correction: Request corrections to any inaccurate or incomplete information.
3. Deletion: Request the deletion of your personal data in certain circumstances.
4. Objection: Object to the processing of your data for specific purposes.
5. Data Portability: Request transfer of your data to another service provider.
6. Withdraw Consent: Withdraw your consent for marketing communications at any time.

To exercise your rights, please contact us at hello@aspirlink.uk

Cookies and Website Tracking

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us improve website functionality and understand user behaviour. For more details, see our [Cookie Policy].

Security Measures

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or loss.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Aspirelink Ltd
Chelsea Barracks, London, SW1W 8BQ
Email: hello@aspirelink.uk
Phone: +44 7831 260 864

Thank you for trusting Aspirelink Ltd with your travel needs. Your privacy is our priority.